aon388 in your Start — Mobile and.

aon388 Loyalty Program - Casino with E-wallet & Bank Transfer

Across the Philippines and Indonesia region, mobile payment adoption now exceeds non-specific info of the unbanked adult population. Our loyalty program reflects this shift—built around the payment methods you already use: DANA, e-wallet, mobile banking, local payment, online payment, e-wallet for e-wallet top-ups, and mobile banking, local payment, online payment, e-wallet for virtual-account deposits.

Open an account

Loyalty Program

Game

Category

Live Table / Card

RTP

medium

medium

The aon388 loyalty scheme tracks account activity across game categories—live dealer (blackjack, roulette, baccarat, Dragon Tiger), slots (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger), and sports markets (Liga 1, Piala AFF, MotoGP). Points are earned per deposit method and game session, held in your account wallet, and redeemable for bonus credits or withdrawal acceleration.

How Loyalty Points Are Earned

Every deposit—whether via DANA, e-wallet, mobile banking, or local payment virtual account—triggers point accumulation. The rate depends on your tier and the payment method used. Points are credited to your account wallet instantly after deposit confirmation and KYC review.

Game sessions also generate points. Live dealer tables (blackjack, roulette, baccarat) award points per hand played; slot sessions (Sweet Bonanza, Mahjong Ways, Gates of Olympus) award points per spin when active bet is placed. Sports markets (Liga 1, Champions League, MotoGP betting) credit points on settled bets, not pending ones.

Point accrual pauses only during account lockdown—triggered when two-factor authentication is activated, password reset is in progress, or withdrawal review is underway. This is a security measure to prevent unauthorized point transfers during sensitive account changes.

Regional holiday events (Idul Fitri, Idul Adha, Imlek) occasionally trigger promotional multipliers—2x or 3x point rates on specific payment methods or game categories. These are announced via your account dashboard and email; you do not need to claim them manually.

Tier Structure and Benefit Ladder

There are four tiers: Standard, Silver, Gold, and Platinum. Progression is based on cumulative points earned over the past 12 months. Each tier unlocks faster withdrawal review (24-48 hours instead of 72 hours), higher monthly point caps, and dedicated support during disputes.

• Standard: Entry tier; no point cap. Withdrawal review: 72 hours.
• Silver: 500 points earned. Monthly point cap: 2,000. Withdrawal review: 48 hours.
• Gold: 2,000 points earned. Monthly point cap: 5,000. Withdrawal review: 24 hours. Email support priority added.
• Platinum: 5,000 points earned. No monthly cap. Withdrawal review: 12–24 hours. Direct phone support available during Jakarta business hours.

Point totals reset on your account's anniversary date (the calendar month you first deposited), not on a fixed calendar cycle. This ensures tier eligibility is individualized and prevents sudden resets mid-promotion.

Account security and transparent reward rules ensure your loyalty is protected and always auditable in real time.

Redeeming Points and Withdrawal Flow

Points can be redeemed via your account dashboard. There is no minimum redemption threshold; even 10 points can be converted to bonus credit. Alternatively, Platinum members can apply a point balance as a "withdrawal acceleration" fee waiver, reducing the standard non-specific info processing fee to non-specific info on amounts above our welcome offer.

Withdrawal and KYC Hold Logic

When you request withdrawal, your account enters a 24–72 hour review window. During this time, points cannot be redeemed or transferred. This window covers KYC re-verification (new ID scan, updated payment method confirmation), anti-fraud checks, and regulatory compliance for users in Surabaya, Jakarta, Bandung, and other supported jurisdictions.

Once review clears, your funds are released to your chosen payment method (online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank account). Points remain locked until the transaction settles (2–5 business days for bank transfers; instant for e-wallets).

Point Forfeiture and Reinstatement Rules

Points expire if your account remains inactive (no deposit, no game session, no login) for 12 consecutive months. Before expiration, we send three email reminders (at 9 months, 11 months, and 30 days prior). Expired points cannot be recovered.

Points are also zeroed if your account is suspended due to failed KYC re-verification, duplicate account detection, or violation of account security rules (e.g., sharing login credentials, attempted account takeover). Suspension is reviewed on a case-by-case basis; reinstatement may return points if the suspension was reversed.

Account Security and Two-Factor Authentication

All loyalty accounts require two-factor authentication (2FA) to be activated within 30 days of first deposit. 2FA uses a time-based one-time password (TOTP) app—Google Authenticator, Microsoft Authenticator, or Authy are recommended. SMS-based 2FA is not supported due to SIM-swap vulnerability.

Enabling 2FA locks point accrual and redemption for 48 hours as a security measure. During this window, if unauthorized login attempts occur, the account is quarantined and points are frozen until you contact our support team in Jakarta or via email.

Password resets also trigger a 48-hour point freeze. We do this to prevent account takeover during password rotation. After 48 hours, full access—including point redemption—is restored automatically.

Regional Payment Integration and Point Boosters

Deposits via mobile banking (Indonesia's unified quick-response payment standard) earn a non-specific info point bonus on the base earning rate. This reflects the lower settlement cost and higher adoption across Jakarta and Yogyakarta. local payment, online payment, and e-wallet each offer a our matching offer. Bank transfers (mobile banking, local payment, online payment, e-wallet) earn base points with no bonus, but offer the fastest KYC clarity due to pre-existing banking regulation.

During major football tournaments (Liga 1 season, Piala AFF, Champions League final weeks), point earning rates on sports-market deposits increase by 1.5x for 7 days. These bonuses are live on your account dashboard before the event starts; no opt-in is required.

aon388 does not cap points retroactively. If you earned 10,000 points before a promotion ended, those points remain in your account. Caps apply only to future accrual within the same calendar period.

Auditing Your Point Balance

Every point transaction—earned, redeemed, frozen, or expired—appears in your account history with a timestamp, transaction ID, and reason. You can filter by date range, transaction type (deposit, game, bonus, redemption, freeze), or payment method.

If you dispute a point deduction or notice an unexplained balance drop, open a support ticket via your account menu or email our team. Disputes are reviewed within 24 hours (Gold tier) or 48 hours (Silver/Standard). If an error is found, points are reinstated with interest (our matching offer on reinstated amount).

For users in Medan, Semarang, and other regional cities outside Jakarta, the same audit trail and dispute process applies—no geographic restrictions on point transparency.