aon388Privacy Policy

This page describes what we collect when you use aon388 and how we keep that data protected. We operate our platform across supported jurisdictions in Indonesia—including Jakarta, Surabaya, and Bandung—and understand that your account information is sensitive. Our commitment is to handle your personal data with care, transparency, and security at every step.

Whether you deposit via DANA, e-wallet, mobile banking, or a bank transfer through local payment or online payment, your financial details and identity information move through encrypted systems. We keep this policy straightforward so you can understand exactly what we do with your information and what rights you hold.

What data we collect on aon388

We collect your personal information in three main categories. First, your account details: name, email address, phone number, and date of birth. These are required to create your aon388 login and to contact you about account changes or withdrawals that need review.

Second, we collect identity and financial information. When you verify your account (KYC), we ask for a scanned ID or passport, proof of address, and sometimes bank statements. We also process the payment method you choose—whether that is QRIS for mobile scans, e-wallet for e-wallet transfers, or mobile banking virtual-account details. These documents and transaction records help us comply with local financial regulations and prevent fraud.

Third, we collect usage information: which games you access, how long you are logged in, your device type (Android phone, iOS browser, etc.), and your network connection quality. We track this to improve our platform's performance and to detect unusual account activity.

Data retention: We keep account details while you are an aon388 customer. Identity documents and transaction records are retained for seven years to meet regulatory requirements. After account closure, we delete personal data unless local law requires longer retention.

How we use your information

Account management: We use your name and email to manage your aon388 login, send withdrawal notifications, and reset your password if needed.
Payment processing: We share your payment details with local payment, online payment processors, and your bank to confirm deposits and execute withdrawals. These partners are contractually bound to keep your data confidential.
Compliance: We use your identity documents for KYC checks and to report transaction data to Indonesian financial authorities when required.
Platform improvement: We analyse usage patterns to fix bugs, speed up load times on slow networks, and add features that players request.

Your rights and our commitments

We encrypt all data in transit using SSL and at rest on our servers. Your aon388 password is hashed, not stored in plain text. We require two-factor authentication (2FA) on all accounts, and we review every withdrawal request before we process it. If we suspect unusual activity—for example, a login from an unfamiliar city or a large withdrawal spike—we pause the transaction and ask you to verify your identity.

Your data belongs to you. We do not sell it, rent it, or share it with advertisers. We share it only with our payment partners and regulators.

You have the right to access, correct, or request deletion of your personal information. If you believe aon388 has mishandled your data, you can contact our support team during business hours. We also comply with data portability requests—we can provide your account details in a structured, machine-readable format if you choose to move to another service.

Our servers may sit outside Indonesia in some cases. Any data stored overseas remains protected under the same encryption and access controls as domestic storage. We do not transfer data to jurisdictions with weaker data protection laws unless you explicitly consent.

We update this policy when we change our practices. You will receive notice by email if the changes affect how we use your data. Continued use of aon388 after the notice date means you accept the updated policy. If you do not agree, you may request account closure and data deletion.

Cookies and tracking

Our platform uses session cookies to keep you logged in and to remember your game preferences. We do not use behavioural tracking pixels or third-party analytics cookies. If you disable cookies, some features—like staying logged in across page refreshes—will not work. You can clear cookies from your mobile browser or phone settings at any time.

If you have questions about how aon388 handles your information, contact our support team. We respond to data requests within 14 days. Your privacy is not negotiable—it is foundational to how we operate.